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Wow! I just got some Attitude from "customer service" when I called for help on redeeming my gift card.
"Well, it is Boxing Day, ..." Seriously? It is the US!
But what really got me a little perturbed was her tone of voice. I don't know how many times I said I wasn't able to register my gift card and then I said, well, my son sent it like he usually does...and she said (very Snippy!), Well, Paula, you should have told me it was a gift."
1. Stop using my name over and over....I lost count of how many times she said Paula.
2. How else do I say, I received a gift card and it won't register?
3. I told her it was mailed from Amazon....( he didn't steal it off the rack and mail it to me!)
4. I reward good customer service. This did not come near it.
"Well, it is Boxing Day, ..." Seriously? It is the US!
But what really got me a little perturbed was her tone of voice. I don't know how many times I said I wasn't able to register my gift card and then I said, well, my son sent it like he usually does...and she said (very Snippy!), Well, Paula, you should have told me it was a gift."
1. Stop using my name over and over....I lost count of how many times she said Paula.
2. How else do I say, I received a gift card and it won't register?
3. I told her it was mailed from Amazon....( he didn't steal it off the rack and mail it to me!)
4. I reward good customer service. This did not come near it.
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