Talk about adding insult to injury

[Punkin]

I called Netflix to ask customer service a question. They gave a LONG sales pitch about a 2 day FREE trip to the Bahamas (or Bermuda) for only $59 per person. They kept saying I needed to press any key to be connected to the person who would get my credit card info and set it all up. I never pressed any key and after, a LONG time, they VERY quickly gave me an 800 number for directory assistance to call and told me to hang up.

THAT'S CUSTOMER SERVICE???????? Sounds like a real con job!!!!!!!

[Punkin]

I thought I was in the Steam Room! I must be more steamed than I thought, GRRRRRRR

[cookielady]

You might have gotten a wrong number because I called them the other week & got right through to a customer service person. I used the number they have posted at their site.

[Punkin]

They said it was Netflix. But the number I called this morning was different and I got some answers - not all I wanted to hear because they told me it can take 72 hours. That means it could be Wednesday night before I can get Netflix.

[JoS]

I have netflix on my computer and love it...course, it has never been "down" for me either. My guys all watch goofy movies that don't interest me in the least so I use mine to see something that doesn't involve laser guns, etc. Also, like to watch TV series that I missed on TV when they played.